A new global workplace study highlights that employees in the United Arab Emirates still see the office as central to how they work, even as hybrid models become widespread. The research, conducted by Gensler Research Institute, captures evolving employee expectations in a digitally- driven work environment.
Drawing insights from over 16,000 full-time professionals across 16 countries, the study reveals that UAE employees spend just over half of their working week—around 53 per cent —in the office. The remaining time is distributed across home working, coworking spaces, client sites, and business travel. While working from home remains the most preferred alternative, employees show less inclination toward coworking hubs or client locations.
Interestingly, there is a clear gap between current behaviour and ideal expectations. Employees indicate a preference to spend closer to two-thirds of their time in the office. This reflects the continued importance of physical workplaces in enabling both focused tasks and collaborative efforts. Within office settings, a significant portion of employees prefer working independently, while others value in-person collaboration or a mix of virtual and physical teamwork.
The findings also mirror trends in neighbouring Saudi Arabia, where office presence remains dominant. Across both markets, the office is no longer viewed as just a place for desks. Instead, it is evolving into a space for learning, visibility, and access to specialised tools.
Employees cite several key reasons for choosing to work from the office. These include better access to technology, fewer distractions, opportunities for professional growth, face time with leadership, and social engagement with colleagues.
Workplace design also plays a crucial role. Employees value spaces such as cafés, lounges, team rooms, and wellness facilities. Additionally, proximity to everyday conveniences such as healthcare, food outlets, and retail services enhances the overall work experience.
The study underscores a clear takeaway: while flexible work is here to stay, the office continues to be a vital hub for productivity, connection, and development.
