Meta has rolled out a new employee-monitoring system across its US workforce, triggering strong internal reactions. The tool, called the Model Capability Initiative (MCI), tracks keystrokes, mouse movements, clicks, and screen activity across selected work applications.
The rollout came with a firm message from leadership. Employees using company-issued laptops cannot opt out of the system and the response was immediate. Internal discussion threads saw a wave of concern, confusion, and frustration from staff.
MCI is part of Meta’s larger push into artificial intelligence. The company is using real workplace interactions to train its AI systems. The goal is to help machines understand routine digital tasks such as navigating menus, using shortcuts, and handling everyday workflows that humans perform without thinking.
Meta has clarified that tracking is limited to approved work platforms such as email, chat tools, coding software, and internal AI systems. It has also stated that the data collected will not be used for performance reviews. According to the company, safeguards are in place to protect sensitive information. Monitoring applies only to work devices and does not extend to personal phones.
However, the timing of the rollout has added to employee unease. The announcement comes as Meta prepares to cut around 10 per cent of its global workforce. The company is simultaneously increasing investments in AI and restructuring teams around these priorities.
Internally, teams are being reorganised, and AI-focused initiatives are expanding rapidly. The tracking tool is being viewed as another step in this transformation.
For many employees, the development goes beyond a policy change. It raises broader concerns around privacy, trust, and how technology is reshaping the workplace experience.
