ResultsCX has appointed Superna Shanker as global chief human resources officer (CHRO), effective October 2026. She will lead the company’s global people agenda, focusing on leadership, talent, organisational capabilities and culture as the business enters its next phase of growth.
Shanker joins ResultsCX after a career spanning more than two decades across human resources, including business partnering, global compensation and benefits, executive rewards, talent acquisition and enterprise transformation.
Prior to this appointment, Shanker served as vice president–executive compensation and equity plans and head of HR for Edge Platforms at Infosys from October 2024 to October 2026. She led executive compensation and equity transformation across the Infosys Group, with a focus on aligning rewards with long-term business performance and shareholder value.
Shanker spent more than 15 years at Infosys and its business process management subsidiary, Infosys BPO, in a series of HR leadership roles. From April 2014 to September 2024, she served as vice president – compensation and benefits, progressing through senior leadership positions during the period. Her responsibilities included international compensation and benefits, incentive design, global mobility, pay benchmarking and budgeting. She also supported mergers and acquisitions through HR due diligence and people integration, contributed to the relaunch of two major stock plans, and managed equity programmes across the Infosys Group in more than 30 countries.
Earlier, Shanker worked as senior manager – HR business partner at Infosys from March 2011 to March 2014, supporting the retail, consumer packaged goods, Logistics and life sciences consulting and systems- integration business. She partnered with business leaders on workforce planning, performance and organisational priorities, supporting more than 10,000 employees across nine locations.
At Infosys BPO, Shanker served as practice lead – HRD from April 2006 to March 2011. She led HR initiatives covering international expansion, mergers and acquisitions, and organisational transformation.
Her work included establishing HR functions for new centres in China and the Philippines, managing HR due diligence and people integration for two acquisitions, and leading the people workstream for an Asia-Pacific restructuring.
Shanker began her HR career at QAI as an executive – HR, working across recruitment, assessment and psychometric tools. She subsequently worked as a consultant at Proactive Consultants, handling business development and recruitment for mid- and senior-level positions.
Shanker’s appointment brings together experience in global rewards, executive compensation, talent acquisition, HR business partnering and organisational transformation, alongside recent experience guiding people strategy through an AI-led business transition.
