Hyatt Hotels Corporation has exceeded its global hiring target under its RiseHY workforce- development programme, employing more than 12,000 young people from underserved communities between 2018 and 2025.
The hospitality company had initially set a goal of hiring 10,000 individuals from untapped talent pools by the end of 2025. By achieving the milestone ahead of schedule, Hyatt has expanded its commitment and is now aiming to recruit an additional 5,000 individuals by 2028.
Launched in 2018, RiseHY was created to improve access to employment opportunities within the hospitality sector for people who often face barriers to entering the workforce. A key focus of the initiative is Opportunity Youth — young individuals who are not currently employed, enrolled in education or participating in vocational training programmes.
The programme operates through partnerships with community-based organisations and public-sector agencies, helping participants build workplace skills, access training opportunities and secure jobs across Hyatt’s global hotel network. The initiative is designed not only to create employment opportunities but also to support long-term career development within the hospitality industry.
Several Hyatt properties across different regions have contributed to the hiring effort. Hotels participating in the initiative include Grand Hyatt Baha Mar in the Bahamas, Hyatt Regency Chesapeake Bay in the US, and Dreams Natura Resort & Spa in Mexico.
Building on the programme’s success, Hyatt’s renewed RiseHY strategy places greater emphasis on employee retention, upskilling and career progression. The company intends to strengthen support systems that help employees advance beyond entry-level roles and establish sustainable careers in hospitality.
RiseHY forms part of Hyatt’s broader World of Care platform, which focuses on environmental and social-impact initiatives. The company has also continued its collaboration with Les Déterminés, a France-based non-profit organisation that supports entrepreneurship and workforce readiness among young people from underserved communities.
