The experience of a marketing professional at Flipkart has got people wondering about emotional boundaries with technology. The said employee publicly shared her experience of becoming overly dependent on ChatGPT.
What began as casual use of the AI chatbot for brainstorming and productivity gradually turned into something deeper. Over time, the professional started using the tool not just for work, but also as a space to vent frustrations and share emotional thoughts. Despite having a strong personal support system, she found herself turning to the chatbot whenever she felt emotionally low. After all, it was always availabile for her and was non-judgmental to boot.
The AI seemed comforting at first. Soon, however, the clarity it offered turned into noise.
She ended up feeding every anxious thought into the chatbot, which got her intensely overthinking. So much so that she was overwhelmed, as she admitted in her LinkedIn post. When she realised it was getting too much for her, she decided to uninstall the app entirely. The way the technology was replacing human connection scared her.
The post has struck a chord with thousands online, many of whom related to the habit of turning to AI tools during emotional moments. The responses highlighted growing concerns over users leaning on chatbots for support far beyond their intended technical purpose.
The incident comes at a time when broader questions are being raised about the psychological impact of interacting with AI. Experts continue to caution against blurring the lines between emotional support and automated responses, especially in the absence of legal protections or human empathy.
