Cognizant has introduced an AI Builder Role Catalogue to redefine job roles based on how artificial intelligence (AI) is changing the nature of work, as the IT services company seeks to align its workforce with increasing AI adoption.
The new framework categorises roles into three groups: current, evolving and future, depending on how AI is influencing responsibilities and the skills required to perform them.
The changes currently cover employees up to the associate director level in India and North America. While job titles and role descriptions may evolve under the framework, existing pay structures and reporting relationships will remain unchanged, according to the report.
The initiative forms part of the broader efforts of CEO Ravi Kumar to modernise Cognizant’s service-delivery model and prepare its workforce for AI-driven changes.
The framework signals a shift towards defining jobs not only by traditional responsibilities but also by the extent to which employees are expected to build, use and work alongside AI technologies.
Recently, the company has come under scrutiny in the US over alleged violations related to employment-based green card applications and H-1B visas. General Anthony D’Esposito, inspector,
US Labour Department, said in a post on X that the department had suspended Cognizant’s Programme Electronic Review Management (PERM) filings and was investigating the company. He did not provide details on the alleged violations or specify the nature and scope of the investigation.
