Amid recent concerns over the preparedness of Meghalaya’s tourism sector following the tragic death of a tourist, the state’s Tourism Department has issued a detailed clarification. It emphasised its sustained efforts to develop a skilled and future-ready workforce to meet the growing demands of tourism.
Amongst the significant steps towards this goal is the establishment of a regional branch of the Indian Institute of Tourism and Travel Management (IITTM) in the state. This is the first such centre in the Northeast focussed on formal training in tourism and hospitality. A permanent campus for IITTM is being developed at Mawkhanu in the New Shillong Township, indicating a long-term commitment to workforce development.
To further boost tourism skills, the department has been partnering with the Meghalaya State Skill Development Society, the Institute of Hotel Management, and the Meghalaya Tourism Development Corporation. Together, they have trained over 1,500 individuals in hospitality, customer service and tourism management.
The Chief Minister’s Elevate Scheme has also been playing a vital role. Through initiatives such as the Homestay and Prime Vehicle Schemes, around 675 individuals have received training tailored to local tourism needs and operations. This has empowered the community members to run sustainable tourism ventures.
The department has drawn attention to the steady rise of Meghalaya as a national tourism hotspot, known for its inclusive and responsible practices. The state’s Tourism Policy 2023 offers a clear roadmap for sustainable development, balancing growth with safety and community engagement.
Responding to recent scrutiny, officials reaffirmed their dedication to building a tourism workforce that is not only equipped for the present but also adaptable to future challenges. As Meghalaya sees a steady rise in visitors, the government’s continued focus on training, infrastructure, and community involvement is helping increase the resilience of and professionalism in the tourism ecosystem.
